Our Policy:

GENERAL

1.Spirit Searchers hold all their events at locations that have demonstrated paranormal activity witnessed and recorded by ourselves and others. It is impossible to guarantee what activity may occur during an event. Spirit Searchers accept no responsibility for whatever may occur as a result of any paranormal activity. It also accepts no responsibility if minimal or no activity is experienced on an event.

2.It is the responsibility of all guests to ensure that they arrive at the location 15 minutes prior to commencement of the event. Guests should contact  Spirit Searchers should any difficulties arise in arriving on time. (07809253588)

3.Spirit Searchers suggest that guests book into a hotel or already have plans on were to sleep as the lateness of the event could cause an accident if driving for long periods of time.

4. Non refundable deposits for certain events may be required. All balances for an event must be paid for 14 days prior to the event.

RESTRICTIONS

1.No persons under the age of 18 are permitted to attend any events with Spirit Searchers.

2.Spirit Searchers will not be liable for any damage or loss to property and personal equipment before, during or after the event – including any spiritual or poltergeist damage. Spirit Searchers take no responsibility of any guest’s possessions being damaged or lost and urge all to keep any valuables safe. Spirit Searchers will not be responsible for any parking fines or clamps on personal vehicles.

3.Several locations are not suitable for clients with disabilities. Spirit Searchers value all our guests and aim to make as many of our events as accessible as possible but unfortunately due to the conditions of some of the buildings this is not always possible and we have to ensure that safety is top priority.

4.There are strict laws on smoking indoors including e-cigarettes and Spirit Searchers do not allow anyone to smoke. Any objects that can be used to start a fire are not permitted on events. There will be breaks during the event for smokers.

5.Due to restrictions at our locations heavily pregnant women are not permitted to attend any of our events.

6.Guests are required to be in good health. Any dietary requirements for the snacks provided during breaks must be informed of when booking.  Persons with medical conditions and of nervous disposition are advised not to attend any events.

BEHAVIOUR

1.Absolutely no alcohol or drugs are permitted on any event. If anyone appears to be under the influence of alcohol or drugs and/or is suspected of bringing either alcohol or drugs to the event they will be asked to leave immediately and will not be refunded for any part of the event. The team members will use their own discretion and have the ultimate decision to evict anyone whom they consider to be behaving in an appropriate manner due to alcohol or drugs.

2.Each guest will act in a responsible manner and respect the needs of others. You will not cause harm or injury to anyone else or put yourself or anyone else in danger. You will respect the nature of the event and behave accordingly. When leaving the event all will ensure that respect is given to nearby residents by leaving quietly and quickly.

CANCELLATION

1.There are occasions when events are cancelled due to circumstances beyond the control of Spirit Searchers. If these events are cancelled you will be given a full refund of the money spent on the planned event. However, if the event is re-scheduled we may set limitations on any refunds requested or, alternatively, guests may book an alternative event. Spirit Searchers will endeavour to ensure that every guest is made aware of a cancelled event as soon as possible.

2.No refunds will be issued under any circumstances for cancellations. However if cancelled 14 days prior to an event, guests will be allowed to transfer, with prior permission of Spirit Searchers, to another person, with full details of the third party being provided to Spirit Searchers. All deposits are non refundable. Only in exceptional circumstances will full refunds be given. This is at the discretion of Spirit Searchers.

3.When any part of an event is in the open air, it is obviously going to be affected by the weather conditions. Spirit Searchers reserves the right to move the event into covered conditions, however, this is very rare and it is the responsibility of the guest to ensure that they are wearing appropriate clothing and are protected against the weather. In the event of severe adverse weather conditions Spirit Searchers own the right to cancel the event. Spirit Searchers will give as much notice as possible to guests prior to travelling to the event.

BREAKS

Spirit Searchers will provide tea, coffee and snack food for the breaks, however, if a guest would like to bring their own food or beverages (excluding alcohol), they are welcome to do so. Please indicate prior to the event of any dietary requirements.

EQUIPMENT

The use of cameras, filming and recording equipment is permitted on our events subject to limitations. Any footage caught is deemed to be for personal use only and not for public view. Before commencing video or audio capture, you must advise anybody being recorded so that they are aware and have the choice not to be included. This is to ensure that our guests, events and locations are not comprised in any way. Failure to comply with this could lead to legal action being taken.

HEALTH & SAFETY

It is important that each guest is aware that they attend the events at their own risk. Spirit Searchers accept no liability for any accident/incident/injury to a guest however it may be caused. Spirit Searchers, as a company, do try to foresee and prevent any accidents, however due to the nature of the locations, accidents can still occur. As a company, Spirit Searchers have their own liability insurance. Spirit Searchers also carry out risk assessments on all events. Any claims should be directed to the owners of the location. We encourage all guests to have their own personal liability insurance.

DATA PROTECTION

Any information that Spirit Searchers may receive from you or that is requested by us in relation to names, addresses, email addresses or contact telephone numbers is sensitive and will not be used for any purposes other than to be used in our database due to Data Protection Law.

These terms and conditions are non-negotiable and your booking of an event demonstrates their acceptance by you, the guest.